There are only two things a Capitalist fears most: unions and negative profits. Our team is investigating an issue that is causing some players to experience negative totals for their businesses or their Angel Investors.
If you're seeing your businesses or Angels displaying as a negative total, we've got some questions for you. Please write to our support team (click "Submit Request" on this page) with as much of the following as you can:
- Your device details (make, model, OS version, etc....)
- Your PlayFab ID (tap menu > tap the '?' > check bottom left corner)
- Roughly how many Angels did you have prior to noticing this happen
- When did you first notice this happen?
- Has your time/ date settings changed?
- If time/ date was changed manually, let us know the sequence of how it was changed - how far in the future/ past was it changed; did you exit the game at any point and switch back, etc... The more info you can provide on this, the better :)
- Your current dollar amount for each planet you have unlocked
- Your current Angel totals for each planet you have unlocked
- Screenshot of your Angel Investor Screen
- Screenshot of your Earth Statistics (Menu > Career > Statistics > Earth Statistics)
- Screenshot of your Gold Shop on Earth (Shows us which boosts you have active)
- Screenshot of your Career Page (shows us what Badges/Suits you have equipped)
We know that's a lot to ask for, but every bit of info you can provide will help us squash this bug sooner and prevent other Capitalists from going through this truly frightening experience.