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Can't Load/Download Game: Mobile

If you are having trouble loading/downloading AdVenture Capitalist on your mobile device, here are a few points to consider

  • Make sure your device is up to date with the latest OS version. AdVenture Capitalist is optimized to run with the latest OS versions. Apple devices require at least iOS 8, and Android devices require at least Android 4 and up. 
  • If you are using an older device, make sure your device supports the latest OS versions. If you are still having trouble after updating, you may be short of internal RAM or storage - older devices can sometimes have trouble running newer OS issues, and these problems can compound.
  • If your game isn't loading, try closing down the app completely and restarting your device
  • If you are having trouble downloading the game or an update, make sure you have a solid connection to the internet; WIFI is generally recommended when installing/updating the app

If you continue to have trouble loading/downloading AdVenture Capitalist, please email us at "adventurecapitalist@Hyperhippo.ca" with the following information:

  • Your current device and operating system version specs (please be specific)
  • Your current game version number of AdVenture Capitalist (can be found in the Swag and Stats or app info)
  • When you first started having issues loading the app/what version number you are trying to download

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