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Opt-In Bonus Issues: Ads/Kongregate Login (MOBILE)

If you are having trouble viewing ads on your Mobile, there are a few things that can help:

  • Make sure you have a stable/strong connection to the Internet (WIFI is recommended)
  • Ensure you don't have too many apps running in the background
  • Each capitalist gets 5 ads per day, per planet. If you've watched 5, then you will have to try again the following day
  • Check to see if there are any privacy settings/settings on your device that restrict you from viewing ads
  • Check that your Internet provider/region does not restrict ads, or your modem/provider doesn't throttle ads or ad content

If you are playing on Android, you can also opt out of interest based ads following these steps:

Google setting > ads > opt OUT of interest based ads

If you are unable to log in your Kongregate account to access your 5% Angel Effectiveness bonus:

  • Login using your Kongregate account information. If you don't have a Kongregate account, create one first
  • If you are logged in and it's not registering correctly 1) Log out of your account and log back in again or 2) Play the game for a few minutes; there can sometimes be a delay before registering
  • Make sure you have a solid connection to the Internet

If you've completed the steps above for either of the issues and are still unsuccessful, email us at "Adventurecapitalist@hyperhippo.ca" with the following:

  • Your current device and OS specs
  • Details of what you are experiencing
  • When you first started experiencing the issue
  • What you've tried, and any error messaging you are seeing

 

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